General Information
Ordering & Shipping
Just select your item in the size you need from the drop down menus, click on the Add to Cart button and you'll be escorted through our secure Paypal checkout process to complete your payment.
Payment can be made using Visa, MasterCard or Debit Card, and for your added security we us Shop Pay and Paypal to handle all these type of transactions. Payment by Bank Transfer is also available, please contact us for details.
Once complete, Paypal will email you a receipt for your payment and we'll email you confirmation of your order and the despatch arrangements.
Then, on despatch we'll send you a further email to confirm the tracking data and expected arrival date.
All orders are generally despatched within 14 days, but if you do need something by a specific date, please email us in advance and we'll do our best to please.
To guarantee authenticity and quality, all our American brands are shipped from our US warehouse in LA, and all our New Rock Boots and Shoes are despatched direct from the New Rock factory in Yecla, Spain. This does mean these products can take a little longer to be delivered, thou we will advise the expected ETA when confirming your order.
UK and European delivery starts at £1.99, USA at £2.99 and Worldwide at £4.99.
So, ordering is easy, delivery is reliable and your payment is secure.
New Rock Correct Sizing
Being Spanish made, all New Rocks are produced in EU sizes, so in case you don't know yours, we've shown the equivalent in UK and US sizes on each styles drop down menu.
And if you'd like to double-check please click on this link New Rock Official Sizing Guide and follow the instructions.
But, if you're still not be sure what size will be best or your placing a custom order, then please either measure or draw around your feet and email these details along with which style you would like, the fit you prefer and what hosiery you would wear and, we will be happy to work with you to get this just right.
Easy Size Exchange
Simple, just email us within 3 days of receipt stating why you need to return your item.
We'll acknowledge receipt and arrange collection or advise the full return details if you prefer to organise this yourself.
On receipt your replacement item will be despatched with a confirmation email sent to you.
Please note that collection and re-delivery charges will apply.
Off course all items must be returned in the original packaging in unworn, pristine condition and custom orders are excluded from this, but please contact us in advance if there is anything you are unsure about.
Metalworks Leather Jackets TRY ON Service
So you'd like one of our customised Metalworks Leather Jackets, but you're not sure about the exact size you need and are a little worried that you can't return it if you get it wrong?
No Problem!
Just email us at sales@newrockbristol.co.uk with the size of jacket you think you need, and we'll then despatch to you a plain leather jacket in this size for you to Try On. On arrival, try it on, decide if it is right for you and then post it back to us for our Metalworks team to customise accordingly.
Full payment or a 50% deposit is required in advance and all return and re-delivery costs are your responsibility. But, for the ultimate 'Peace of Mind', it's the ideal way to ensure your finished jacket is going to fit and look exactly how you want.
Quality
Durability and longevity have long been the pillars of New Rocks enduring success.
Something they’ve achieved by simply keeping every stage from conception and design, right through to manufacturing and despatch under their own control in Spain, allowing them to guarantee total quality and purity right up until the first time you carefully slide your foot in.
Off course quality processes are only part of the story, and experience in selecting only the very finest materials to work with is also paramount. Exclusive Leathers, Blake Construction, Integral Stitching and the use of Comfort Lasts are all terms commonly used in the footwear business. But, when combined with New Rocks hand finished, design to delivery approach, it really does provide a truly unique and unbeatable combination.
So, if you’re looking for something with more than just a few weeks wear, that will still have people asking "Where did you get those boots!" in years to come, then look no further, slip on a pair of New Rocks and just enjoy the attention.
Our World
80's Metal is all about 'Living The Dream', wearing New Rock Boots, Leather Jackets and Bullet Belts, down at the front saluting Motley Crue, Metallica and Iron Maiden is where you'll find us.
Some of us were there in the 80's, some in the 90's and a few of us are just learning, but it don't matter as rock doesn't discriminate.
And like us, we firmly believe that everyone should have the opportunity to express themselves exactly how they want. Just click on the HOME tab above and feast your eyes on our world.
From Leather Jackets and real Bullet Belts, right through to New Rock Cowboy and Biker Boots, it's all here. And remember, don't limit yourself, have what you want or you know you'll only be disappointed.
All New Rock footwear is manufactured in their own factories in Yecla, Spain, where their shoemaking tradition dates all the way back to 1929 and is currently in its 3rd generation. New Rock is now one of the coolest Rock 'n' Roll brands in the world with a presence in many of the best boutiques in over 50 countries. Their unique manufacturing system and cutting edge designs are constantly evolving, and aimed at all audiences looking to make their own unique, lifestyle statement.
So whatever your age, stop making excuses, start 'Living The Dream' and help Heavy Metal conquer the world again,
For any questions or further information please email us direct at info@newrockbristol.co.uk
or write to us at
80’s Metal New Rock Bristol, 34 Kings Road, Clevedon, North Somerset, BS21 7EN
